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What is telecommuting?

Telecommuting, also known as “telework,” is a flexible work arrangement where employees perform their job duties from a location other than the traditional office. This typically involves working from home, a co-working space, or another remote location, using technology like the interne

August 16, 2025
Updated March 5, 2026
2 min read
Glossary

Telecommuting, also known as “telework,” is a flexible work arrangement where employees perform their job duties from a location other than the traditional office. This typically involves working from home, a co-working space, or another remote location, using technology like the internet, video conferencing, and email to stay connected with their team and complete their work.

The term “telecommuting” was coined in the 1970s and historically implies that the employee is forgoing their commute to a central office. While the term is often used interchangeably with “remote work,” there are some subtle distinctions.

Telecommuting vs. Remote Work: A Key Difference

While both models involve working outside the office, the main difference often comes down to the employee’s proximity to the company and the expectation of in-person work.

  • Telecommuting typically refers to a hybrid arrangement. The employee still lives close enough to the office to come in for meetings, a few days a week, or as needed. The idea is that they are “tele-commuting” to their workplace without the daily travel.
  • Remote Work is a broader term that suggests the employee is not expected to be in a specific office at all. A remote worker could live in a different state or even a different country from their company’s headquarters. Their role is designed to be location-independent.

For many companies, especially since the pandemic, the lines between these terms have blurred. However, the core concept of telecommuting—using technology to work flexibly and reduce the physical commute—remains a powerful tool for modern businesses.

Why Offer Telecommuting?

For a business, offering telecommuting as an option isn’t just a perk—it’s a strategic decision that can bring several benefits:

  • Expanded Talent Pool: It allows you to hire skilled employees who may live too far away for a daily commute.
  • Reduced Costs: You can save on office space, utilities, and other overhead associated with a full-time in-person workforce.
  • Improved Employee Retention: Offering a flexible work-life balance is a major factor in job satisfaction and can encourage employees to stay with your company longer.

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