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Hire an E-commerce Assistant

Hire a Filipino E-commerce Assistant. Shopify, Amazon, and Multi-Channel.

Filipino e-commerce assistants manage product listings, process orders, track inventory, handle customer inquiries, and keep your store running. Hire through RecruitGo with full Philippine labor law compliance.

0%
Cost savings vs US
0 hrs
To receive vetted candidates
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Why You Need One

You Started a Store. Now You Need Someone to Run It.

Every e-commerce founder reaches the point where operational work drowns them. A Filipino e-commerce assistant takes over so you can focus on growth.

Thousands Already Run E-commerce Stores

Filipino VAs run Shopify stores, manage Amazon accounts, process WooCommerce orders, and handle Etsy shops for sellers worldwide. This is a mature, experienced workforce.

Platform-Specific Expertise

Shopify: products, variants, collections, apps. Amazon: Seller Central, FBA, A+ Content, Buy Box. WooCommerce: WordPress, plugins, shipping. We match platform experience to your store.

75 to 80% Cost Savings

A mid-level Filipino e-commerce assistant costs $600 to $1,000/month. A US coordinator costs $4,000 to $4,500. For the cost of one US freelancer, you get a full-time dedicated assistant.

Detail-Oriented by Training

Filipino professionals from BPO and shared services environments are trained where accuracy is measured. They follow checklists, double-check data, and flag discrepancies before they become problems.


Salary Benchmarks

E-commerce Assistant Cost Comparison by Country

Select a market to see monthly salary ranges.

Philippines
E-commerce Assistant Market
Up to 80%vs US Cost

Filipino e-commerce assistants are the backbone of thousands of Shopify, Amazon, and multi-channel stores. Many have years of platform-specific experience for US, UK, and Australian sellers.

Entry-Level / mo
$400 - $600
Experienced / mo
$600 - $1,000
E-commerce Manager / mo
$1,000 - $1,500+
English Proficiency
Exceptional (3rd largest English-speaking country)
Timezone
UTC+8 (Adapts to US/AU)
Hourly Rate Equivalent
$3 - $9/hr

Scope of Work

What Can an E-commerce Assistant Handle?

Owns the day-to-day operations of your online store.

Product Listing and Catalog
Create and optimize product listings
Upload images, videos, and A+ Content
Manage variants, pricing, and collections
Update promotions, bundles, and discount codes
Monitor competitor listings and pricing
Maintain accurate data across channels
Order Processing and Fulfillment
Process incoming orders daily
Coordinate with fulfillment centers, 3PLs, or dropship suppliers
Generate shipping labels and update tracking
Handle modifications, cancellations, and address changes
Manage returns, refunds, and exchanges
Reconcile orders across platforms
Inventory and Supplier Management
Monitor stock levels daily and flag low items
Track reorder points and initiate purchase orders
Communicate with suppliers on lead times and pricing
Update inventory across all sales channels
Coordinate inbound shipments to warehouses or FBA
Maintain supplier database with terms and quality notes
Customer Service and Store Maintenance
Respond to inquiries via email, chat, and marketplace messages
Handle pre-sale questions about sizing, shipping, details
Manage reviews and respond to negative feedback
Process warranty claims and replacements
Monitor store health metrics
Test checkout flows and maintain FAQs

Which Role Do You Need?

E-commerce Assistant vs Virtual Assistant vs Marketing Assistant

E-commerce AssistantVirtual AssistantMarketing Assistant
Primary functionRuns the day-to-day operations of an online storeHandles general admin tasksExecutes marketing campaigns across channels
Platform knowledgeDeep. Shopify, Amazon Seller Central, WooCommerce, EtsyNone requiredMarketing tools: HubSpot, Mailchimp, Canva, GA4
Revenue impactDirect. Processes orders, manages inventoryIndirect. Frees up founder timeIndirect. Drives traffic and leads
Customer interactionProduct inquiries, order issues, returns, reviewsMay handle email and schedulingSocial media comments and community
Best forE-commerce businesses on Shopify, Amazon, Etsy, WooCommerceFounders needing personal/admin supportCompanies focused on lead gen and brand awareness

Compliance

EOR-Employed E-commerce Assistant vs Freelance Contractor

E-commerce assistants access your store admin, customer data, supplier relationships, and pricing daily.

ComparisonEOR-Employed (RecruitGo)Freelance / Direct Hire
Employment statusFully employed with local contractIndependent contractor (often misclassified)
Social securitySSS, PhilHealth, Pag-IBIG all coveredNone. Your liability if reclassified
13th month payCalculated and paid by EORNot applicable (but legally required if deemed employed)
Store admin accessGoverned by employment contract with NDA and offboarding protocolNo enforceable access revocation after contract ends
Customer data handlingEmployment contract includes data protection clausesFreelancer accesses PII with minimal legal protection
Product and pricing knowledgeFull-time assistant learns your catalog, margins, and suppliers deeplyFreelancers split across stores. Knowledge stays shallow
Operational continuityConsistent daily operations. No coverage gaps during peak periodsFreelancers manage their own schedule
Your legal riskZero. EOR bears employer liabilityFull. You may be deemed the employer

Process

Hire Your E-commerce Assistant in 3 Steps

01
Tell us about your storeDay 1

Share your platform (Shopify, Amazon, WooCommerce, Etsy), catalog size, daily order volume, fulfillment model, and the tasks you need covered.

02
Review vetted candidatesWithin 48 hours

We assess: platform proficiency (timed exercises), product listing quality, order processing accuracy, customer communication, and attention to detail. You receive 2 to 3 candidates.

03
Hire and onboardDays 3 to 5

Select your assistant. We handle employment, SSS/PhilHealth/Pag-IBIG, and coordinate access to store admin, fulfillment systems, and customer service tools. Starts processing orders within the first week.


More Markets

Hire E-commerce Assistants From Other Countries Too

The Philippines is our top market, but we also source from these countries.


Hiring an E-commerce Assistant

Frequently asked questions about hiring Filipino e-commerce assistants through RecruitGo.

Filipino e-commerce assistants cost $400 to $1,500/month. Entry-level (product data entry, basic orders, simple replies) cost $400 to $600. Experienced (full listings, multi-channel inventory, supplier coordination, returns) cost $600 to $1,000. E-commerce managers cost $1,000 to $1,500+. US equivalent: $4,000 to $4,500/month.

Shopify (most in-demand), Amazon Seller Central (FBA/FBM), WooCommerce, Etsy, TikTok Shop, eBay, BigCommerce, and Magento. Many are experienced across 2 to 3 platforms.

A general VA handles admin tasks. An e-commerce assistant understands product information management, SKU structures, inventory tracking, order fulfillment, marketplace compliance, and product-based customer service.

Yes. Under 500 SKUs and under 50 orders/day across all channels, one assistant handles it. Higher volume may need a second assistant or dedicated person per channel.

Yes. Many have experience with FBA shipment plans, box labels, inbound shipment tracking, stranded inventory, removal orders, and prep center coordination.

Yes. Full-time assistants handle spikes better than freelancers because they know your products and systems. For major events (Black Friday, Prime Day), they can extend hours or we can hire a temporary second assistant.

Ready to Hire an E-commerce Assistant?

Tell us your platform, catalog size, and daily order volume. We will present pre-vetted Filipino e-commerce assistants within 48 hours. Full employment compliance included.

Hire an E-commerce Assistant | Remote Filipino Talent | RecruitGo